There is no question that crises will happen. The real questions are when they will and are we ready. Crisis communication begins even before the details of the crisis are known. Thus, preparation is pivotal. Yet, every crisis is also an opportunity, and it is in crisis that heroes are born. When working with our clients on Crisis Communications, we cover:

• Communication risk analysis
• Crisis communication strategies and plans
• Crisis cards
• Organisational crisis communication handbooks
• Advising and managing crisis communication
• Crisis communication seminars
• Press relations in crisis
• Crisis communication simulations, workshops, and table studies
• Crisis simulations
• Emergency management plan communication appendixes
• HOLP communication supplement training
• First-hour checklist
• 24-hour advice